Privacy Policy

Last Updated: 03/09/2026

Protecting your private information is our priority. This Statement of Privacy applies to TSG ProAdvisor and explains what personal information we collect, what we do with it, what we don’t do with it, and how we keep it safe—and how you can manage your consent or restrict data collection and processing. For the purposes of this Privacy Policy, unless otherwise noted, all references to “site” or “sites” include join.tsgproadvisor.com. By using our sites, you consent to the data practices described in this statement.

1. Collection of your Personal Information

We only collect the minimum amount of data necessary to deliver an optimal experience to you. Your data comes from a variety of sources, including:

Visitation behavior on our sites and engagement via phone, email, text, or Facebook Messenger.

Preferences stored in browser cookies and advertisement engagement.

Form data such as name, email address, mailing address, and preferences.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services, such as registering for an account, entering a contest, or signing up for special offers.

2. Use of your Personal Information

We collect and use your personal information to operate our sites and deliver the services you have requested. We may also use your personally identifiable information to inform you of other products or services available from us and our affiliates.

3. Internal and Third-Party Sharing

Internal Sharing: We may share your information internally among our staff and affiliated business units to ensure high-quality service delivery and administrative efficiency.

Third-Party Sharing: We do not sell, rent, or lease customer information to third parties.

We may share data with trusted partners to help perform statistical analysis, send you voicemail/email, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to us and are required to maintain confidentiality.

Mobile Information: Notwithstanding any other clause in this policy, no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. This includes text messaging originator opt-in data and consent information; this data will not be shared with any third parties.

4. SMS Messaging Policy

Users who opt-in to our SMS program can expect to receive updates regarding tax services, appointments, and promotional offers. Message frequency is approximately 5 to 10 messages per month. Message and data rates may apply. You may opt out at any time by texting "STOP."

5. Eligibility (Age Requirement)

We do not knowingly collect personally identifiable information from individuals under the age of eighteen (18). TSG ProAdvisor services and sites are intended strictly for users 18 years of age or older. If we become aware that a user is under 18, we will take steps to delete their information from our systems immediately.

6. Automatically Collected Information & Cookies

Information about your computer hardware and software (IP address, browser type, access times) may be automatically collected to maintain service quality and provide general statistics. Our sites use “cookies” to help personalize your online experience. You have the ability to accept or decline cookies through your browser settings.

7. Security of your Personal Information

We secure your personal information from unauthorized access, use, or disclosure using the SSL Protocol. While we strive to take appropriate security measures, you acknowledge that no data transmission over the Internet can be guaranteed to be 100% secure.

8. External Links and Data Storage

Our sites may contain links to other websites. We are not responsible for the content or privacy practices of such other sites. Additionally, we may store your data on servers provided by third-party hosting vendors with whom we have contracted.

9. Changes to this Statement

We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes by sending a notice to your primary email address or by placing a prominent notice on our site.

10. Contact Information

We welcome your questions or comments regarding this Statement of Privacy. You may request a copy of your data, make corrections, or request complete removal of your data by contacting us at:

Email: [email protected]

Phone: (813) 566-0237